A primary task of our customer support is to accept your call, listen and record the problem and then pass it along to the responsible personell who will resolve the issue. It is also the task of the service to monitor the implementation and inform you of the undertaken measures. The user support service is organized with the intention to free our professional staff of the continuous interuption and piling of one problem on top of the other ,until the previous one has not been fully resolved.
Please understand that every direct contact with designers and developers in reality means that we've slowed down and we are not maximally efficient, therefore contact the user support for any technical problem. In case we are not able to respond instantly, let us call you as soon as possible and leave your contact details
Service and Support numbers:
- +385 40 395 128
- +385 40 395 129